Hospitality is a very broad industry that comprises of multiple fields within the service industry that includes lodging, restaurants, theme parks, transportation and other fields within the tourism industry.
Regardless of the business, this industry relies heavily on providing a high level of service. Customers are often looking for a release from their everyday burden and a bad experience may keep them from returning ever again. In order to accomplish better service, companies may choose to hire and train employees that can reinforce their brand image.
Within the hospitality industry hardware and software solutions have also been a way for companies to provide a better experience. By using touch enabled technology, customers can use self ordering kiosks or table ordering displays to order and customize their meals. With products such as kitchen display systems and point of sale systems, the company can increase efficiency and accuracy of orders. By bringing these hardware and software solutions together, companies can provide quick and efficient services to their customers so they may return again.